Shipping policy

Shipping Information:

• We currently offer shipping within Lebanon only.
• All orders will be processed and dispatched within 24-48 hours, except on weekends and public holidays.
• Our estimated delivery time is 3 to 5 business days from the date of order fulfillment.
• We charge a flat shipping fee of $5 for all orders across Lebanon.
• We offer free shipping for orders over $75.

Additional Information:

• We are not responsible for any delay in delivery that may result from unforeseen circumstances beyond our control, such as weather conditions.
• In case of damaged or defective items, please contact our customer service team immediately for assistance.
• We reserve the right to refuse returns that do not meet the eligibility criteria (kindly check our Refund Policy).

If you have any further questions or need assistance with the return process, please don't hesitate to contact our customer service team at info@koathelabel.me.